Asksur Academy Refund Policy
At Asksur Academy, your success is our primary goal. We are confident that our programs, when followed diligently, provide the tools, knowledge, and support necessary to achieve tangible results in your business journey. Our refund policy is designed to reflect this confidence and is built on a principle of mutual commitment. We call this our "Action-Based Guarantee."
This guarantee is for students who wholeheartedly commit to the process, engage in every step of the program, and complete all the required work. If you put in the effort and still don't achieve results, we stand by our promise and will happily refund your investment.
We guarantee that if you complete our 60-Day Challenge, meet all the criteria listed below, and can demonstrate that you have not achieved any tangible results (as defined by the course objectives), you are eligible for a 100% refund of your course fee.
To be eligible for a refund, you must provide proof that you have met all of the following requirements during the 60-day program period:
You must complete the entire 60-day course, including all modules, lessons, and final assessments, within the designated timeframe.
You must attend a minimum of 90% of all scheduled live online classes. Attendance is tracked automatically by our system upon joining a session.
You must complete and submit 100% of all assigned homework, tasks, and projects by their respective deadlines. Submissions must be genuine efforts and meet the satisfactory standards outlined in the course.
To foster an engaged and accountable learning environment, you must have your video camera turned ON and be visibly present during all live online classes. We understand rare technical issues can occur, which must be communicated to the instructor before the class begins.
Active Participation at every offline meetup. These events are a critical component of our program for networking, collaboration, and direct mentorship. The only exception is a documented medical or family emergency, which requires prior notification.
You must have completed and marked at least 90% of the lessons and modules on our learning platform as "complete." This demonstrates consistent progress through the course materials.
For the purpose of this policy, "achieving results" refers to accomplishing key milestones that are the direct focus of the course. This includes, but is not limited to:
Failure to achieve any of these core milestones after fulfilling all eligibility criteria may qualify you for a refund.
If you have met all the criteria above and wish to request a refund, you must follow this process:
1. Submit a refund request via email to support@asksur.com within 7 days of completing the 60-day course.
2. The subject line of the email must be: "Refund Request - [Your Full Name] - [Course Name]".
3. In the body of the email, please provide:
Our team will review your request, account history, submissions, and attendance records within 10-15 business days. If all criteria are verified, we will process your full refund.
We are excited to partner with you on your journey to success. This policy ensures that committed students are protected and that our community remains focused and action-oriented.